What is Custom In-App Chat Software? Chat software also known as an instant messaging application or a chat application is an app that helps users to communicate with each other in real time in web chat rooms. Also, a chat app can be used either on a web browser or a smartphone and helps users to send instant messages, audio, or voice calls(VoIP Phone) to anyone around the world, just like they would do in person. For more: https://www.apphitect.ae/blog/customizable-chat-software-for-enterprises/